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Right of withdrawal
Consumers are entitled to the statutory right of withdrawal as described in the cancellation policy. Businesses are not granted a voluntary right of withdrawal.
Right of withdrawal
You have the right to cancel this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.
To exercise your right of withdrawal, you must notify us
treeletic Deutschland, operator of https://www.treeletic.de
Neutorplatz 1 / 3rd Floor Coworking Space
D-46395 Bocholt
Email: info@treeletic.de
by means of a clear statement (e.g., a letter sent by mail, fax, or email) regarding your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, though this is not mandatory.
The withdrawal period is 30 days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.
To exercise your right of withdrawal, you must notify us
treeletic Deutschland, operator of https://www.treeletic.de
Neutorplatz 1 / 3rd Floor Coworking Space
D-46395 Bocholt
Email: info@treeletic.de
by means of a clear statement (e.g., a letter sent by mail, fax, or email) regarding your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, though this is not mandatory.
Consequences of Cancellation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your cancellation of this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period expires.
You shall bear the direct costs of returning the goods.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period expires.
You shall bear the direct costs of returning the goods.
End of the Cancellation Policy
This cancellation policy is current as of April 2020
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Sample Cancellation Form for Consumers
(If you wish to cancel the contract, please fill out this form and return it.)
To:
treeletic Germany, operator of https://www.treeletic.de
Neutorplatz 1 / etage3 Coworkingspace
D-46395 Bocholt
Email info@treeletic.de
I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*)/the provision of the following service (*)
_____________________________________________________
Ordered on (*)/received on (*)
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Name of the consumer(s)
_____________________________________________________
Address of the consumer(s)
_____________________________________________________
Signature of the consumer(s) (only for paper notifications)
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Date
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(*) Delete as appropriate.